Privacy policy

This Data Protection Policy only covers the collection and processing of your personal data in the context of the incentives website (hereinafter, the "Website"). Once you access it, you will have access to certain functionalities and services provided by Liberty Seguros (defined in the following section) (the "Services").

Responsible for the treatment

In accordance with the provisions of the applicable data protection regulations, we inform you that your personal data as a registered user on the Web will be processed by Liberty Seguros, Compañía de Seguros y Reaseguros, S.A. with registered office at Paseo de las Doce Estrellas, 4, 28042, Madrid, Spain (“Liberty Seguros”), as data controller.

You can contact the Data Protection Delegate at the email

Categories and origin of personal data

Liberty Seguros will collect and process your name, surname, VAT number, policy number, telephone number, internal mediator code, mailing address and email address to manage your access to the Web, as well as those others that we provided or generated in the context of the use of the same (for example, by changing the shipping address, providing a contact telephone number, etc.) in order to provide the Services.

The treatment of the data requested during the use of the Web will be mandatory, unless expressly indicated otherwise, which is why, if it is not provided, it will not be possible to take advantage of the Services.

Each time you use the Website, Liberty Seguros will collect information related to the use of its functionalities, including the actions carried out on your account, as well as the time, frequency and duration of its activities.

Purposes and legitimacy of the processing of your personal data

Your personal data will be processed for the purposes and with the legitimizing bases indicated below:

On the legitimate basis of the execution of the contract (the Terms and Conditions of Use) between you and Liberty Seguros for the following purposes:

  • To manage your access to the Web;
  • To manage your activity on the Web as you wish, for example, request incentives, view those requested incentives, check the status of your management and claim it, if applicable, etc.
  • To provide you with assistance and guidance regarding your questions and queries;
  • To send you information related to the management of the Web, including information about the policies and Terms and Conditions of Use of Liberty Seguros

Recipients of your personal data

Your personal data may be communicated to the categories of recipients listed below:

  • Responsible for the treatment for the provision of professional services. For example, messaging companies, online service providers, network and information security providers, or cloud computing service providers.

International transfers of your personal data

Your personal data may be transferred to the categories of recipients mentioned in the previous section, some of which are located in countries outside the European Union, including countries that do not provide a level of data protection equivalent to that of the Union. In these cases, they will be treated with scrupulous compliance with European and Spanish legislation and, likewise, the guarantees that we indicate below will be implemented:

Recipient category Country Warranty
Liberty Mutual Insurance Company for the centralization of computer processes and applications. EEUU Standard clauses approved by the European Commission

You can contact the Data Protection Officer or obtain from him a copy of the guarantees indicated through the address

Rights that assist you in the processing of your personal data

You have the right for Liberty Seguros to confirm whether or not your personal data is being processed and, where appropriate, to request access to personal data and certain information on the treatment (purposes, categories of data processed and recipients, among other aspects). Likewise, you have the right to request the rectification of inaccurate data, as well as the deletion of the same when, among other reasons, these are no longer necessary for the purposes for which they were collectedIn certain circumstances (for example, in case the applicant disputes the accuracy of their data, while the accuracy of the same is verified), you can request that the processing of your personal data be limited, personal data being only processed for the exercise or the defense of claims. Likewise, you have the right to revoke consent and exercise your right to data portability, that is, to receive your personal data in a structured, commonly used and machine-readable format, and to transmit it to another data controller without the responsible for the person who had provided them prevents it, in the cases legally provided for this purpose.

You also have the right to object to the treatment, at any time, for reasons related to your particular situation, in case the treatment is based on the legitimate interest of Liberty Seguros or a third party. In this case, Liberty Seguros will put an end to this treatment, unless there are legitimate reasons to continue with it.

You may exercise your rights clicking here.

Similarly, you will have the right to file a claim with the Spanish Agency for Data Protection when you have not obtained satisfaction in the exercise of your rights.

Conservation of your personal data

Liberty Seguros will keep your data as long as the contractual relationship with you is maintained, as well as, once the relationship has ended, during the expiration or prescription period of the applicable criminal, civil, fiscal or commercial actions. Afterwards, they will be eliminated.

* LIBERTY SEGUROS, Compañía de Seguros y Reaseguros, S.A. Domicilio Social: Paseo de las Doce Estrellas, 4, 28042. CIF: A-48037642.